Support
Last updated 2 October 2026
Contact us
Email support@inferapp.online and include the email you signed up with. Never send your password.
If you need help right now
BeyondLife is not a crisis service. These free lines in India are open day and night.
Common questions
How do I delete a person or my account?
Open Settings. Choose Delete persona to remove one person and everything about them, or Delete my account to remove your account and everyone you created. Both are permanent.
How do I get a copy of my data?
Settings, then Export all my data.
How do I cancel my subscription?
On your iPhone open Settings, tap your name, then Subscriptions, and choose BeyondLife. Cancelling stops the next renewal; your plan stays active until the period ends.
I bought a plan but it isn't showing.
Open Settings, then Plan & billing, and tap Restore purchases. Make sure you are signed in to the same BeyondLife account and the same Apple ID. If it still doesn't appear, email us with the date of purchase.
The call won't connect, or I can't hear anything.
Allow the microphone for BeyondLife in iPhone Settings, check your connection, and try again. Calls need a recreated voice, an approved persona card and call minutes on your plan.
The voice doesn't sound like them.
The voice can only be as good as the recordings. Use clear recordings of only their voice, at normal volume, in a quiet room, and add more of them (a minute or two is best). The app warns you when a recording is too loud or too quiet. Then tap Create voice again.
The AI said something wrong about my loved one.
The recreation only knows what your family added, and it can make mistakes. Touch and hold a reply to mark it as wrong, and add the correct memory in the Memory Vault.
I think a person was added without my family's agreement.
Email us with the person's name and your relation. We lock the person while we review it.